Brent Frère wrote:
What do you
mean by 'official Linux support'? Does this include
helpdesk support? If yes, what distributions do the helpdesk people know?
This is not their job.
If they would support any OS with a TCP/IP stack (like Coditel), I would
agree. Many ISP who explicitly support Windows have a checklist you have
to go through as soon as you have a problem. This is done to rule out
the possibility that you may have done something wrong. Now what happens
if you connect with NetBSD or a hardware router? Do they believe you
that you are clued and that you have configured everything correctly? Do
they immediatley start to investigate on their side? Or do they say:
Start yast2. Check this and this?
Do they accept error messages from pppd as a proof?
If they just support Linux instead of everything with a TCP/IP stack,
they *should* specify which distros they mean.
From a
technical point of view, I prefer ISPs who support official
standards like TCP/IP, DHCP (and PPPoE for DSL) rather than those who
support specific operating systems.
I fully agree. I mean they use internally Linux and OpenOffice, and they
know what kind of router/ADSL modem works with Linux. They will nerver
Why should a Router/ADSL modem not work with Linux, as long as they
support Ethernet, TCP/IP and PPPoE? Network components are pretty common
and standardized these days. No need for compatibility matrices and so
on. I have already seen graphics hardware not working whith Linux, but
routers, switches, DSL/Cable Modems? The only problem I might see are
USB only modems. But I think that most people under us would take a
ethernet device anyway ;-)
They indeed send plain-text mails or PDFs, no
proprietary format.
Good information. This is what really interests me. The internal Office
software they use is even less relevant to me than the software they use
for their web server (Apache or IIS).
This is hidden
advertising. They may provide a good service, but I see
no good reason for Linux users to switch to this ISP because of
ethnical/philosophical/opensource policical reasons.
No. I'm just a satisfied customer. I'm not paid for that. I just give
good news as soon as I receive it. If you don't want to know about good
linux-friendly luxembourish ISPs, just skip my message...
You didn't say that you were a satisfied customer. If you report that
they provide good service and if you can confirm this from your personal
experience, I am glad that you share this information to others. No
problem with this.
I didn't told they run only Linux. And their web
server is operated by
an another company, so far... Who cares ?
Who cares they use OpenOffice as long they send plain-text E-Mails and PDFs?
What I want to avoid is the
conditions expressed in other ISP contracts, saying that you MUST use
m$t w$ to use their service...
I want to avoid that somebody says I *must* use Linux (or Windows) if I
have just bought a hardware router. Btw, my home firewall is a Sun
SparcStation running under NetBSD.
Greetings, Patrick Kaell