Re: [Lilux-info] Fwd: Fwd: How and where can I contact for Help - Lilux-info

14 Jul 2021

Glad to hear it Didi,

Most of the cases this is happening due to Xauthority file permissions. I
had this issue myself before. By changing the ownership of this file to my
user and group, using terminal instead of GUI had solved the problem for me.

I don't know if you still have access to crashed system logs but you can
most probably identify the problem by checking this log. In some cases
Gnome extensions are also causing the problem.

I wish you a nice day.

*Gökdağ Göktepe*
*29, route de Luxembourg*
*L-4876, Lamadelaine*

On Wed, 14 Jul 2021 at 11:36, Didi &lt;dietmar.schumacher(a)pt.lu&gt; wrote:

...
  Hello Gökdag,

 Thanks for your feedback.

 In the meantime I've installed UBUNTU 20.04 LTS in addtion to my windows10
 on my laptop and it works again.

 Fortunately I made some backups of my data some months before.

 In fact, the problem occurred after having answered wit 'yes' for an
 Upgrade of my previous UBUNTU version 18.04 LTS.  After this Upgrade I
 encountered an Login loop, that means that the Login screen always
 reappeared despite my correct password input.  Then I made several
 interventions based on Ubuntu documentation in the net, but did not
 succeed.  So finally I've installed the new UBUNTU 20.04 LTS from my usb
 stick (that I prepared with a windows tool called "Rufus").

 Have a nice day.

 Best regards,

 Didi
 Am 14.07.21 um 10:47 schrieb Gökdağ Göktepe:

 *Gökdağ Göktepe*
 *29, route de Luxembourg*
 *L-4876, Lamadelaine*

 ---------- Forwarded message ---------
 From: Gökdağ Göktepe &lt;gokdag.goktepe(a)gmail.com&gt;
 Date: Wed, 14 Jul 2021 at 10:39
 Subject: Re: [Lilux-info] Fwd: How and where can I contact for Help
 To: &lt;lilux-info(a)lilux.lu&gt;

 Hi Didi,

 Can you explain your problem a bit more in detail? Any error messages or
 logs? What kind of machine is this Ubuntu installed on? Did you install
 this particular Ubuntu?

 Best regards

 *Gökdağ Göktepe*
 *29, route de Luxembourg*
 *L-4876, Lamadelaine*

 On Wed, 14 Jul 2021 at 10:20, Thierry Coutelier &lt;thierry(a)coutelier.net&gt;
 wrote:

 -------- Forwarded Message --------
 Subject: How and where can I contact for Help
 Date: Mon, 12 Jul 2021 11:24:47 +0200
 From: dietmar.schumacher &lt;dietmar.schumacher(a)pt.lu&gt;
 &lt;dietmar.schumacher(a)pt.lu&gt;
 Reply-To: Ubuntu Luxembourgian Users &lt;ubuntu-lu(a)lists.ubuntu.com&gt;
 &lt;ubuntu-lu(a)lists.ubuntu.com&gt;
 To: ubuntu-lu(a)lists.ubuntu.com

 Hi,
 Bonjour,
 Hallo,

 I've problems to start Ubuntu as it does not react after inputting my
 password.

 How can I contact for Help in Luxembourg?

 Best regards,

 Didi

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