12 Apr
2005
12 Apr
'05
9:33 a.m.
Hi Brent,
On Tue, Apr 12, 2005 at 11:20:51AM +0200, Brent Frère wrote:
I would like to have your feedback about the quality,
availability,
reliability, ... of Luxembourg-Online Internet access, by DSL or by
Cable-TV. Also about their policies regarding port filtering, quality of
their help-desk, and so on...
If you have any experience with their VoIP service, I'm interested as well.
LuxDSL:
I only noticed unavailabilities very early after they started
their offerings, these past 2 years I can't remember a single
downtime. The speed certainly is there.
Helpdesk by email: if you get an answer, it'll be months later.
Maybe it just took that long because I don't contact them for
simple stuff ;-)
Guess you'd have to call them by phone. The one time I did, I got
good service.
No idea about them filtering (never noticed anything anyway), didn't
look at VoIP yet.
Greetings, Eric