On Fri, Mar 8, 2013 at 9:52 AM, Michel Kohl <mkohl@linux.lu> wrote:

Hello,

I am very disappointed...
I have now some time ago a LuxFibre P&T Internet line.
As soon as I had changed from LuxDSL to LuxFibre, outgoing SMTP w/ SSL over Port 465 is not working any more.

Because I am now in a situation where I would need to have this port open to send Emails by a third-party Email provider,
I decided to call the P&T HelpDesk.

They tried to explain that the port is not working due to technical reasons which are LuxFibre specific, and I shall use port 587 (StartTLS).
I told them that:
1. my third-party email provider does not have the port 587 open for SMTP
2. this is not acceptable. I pay for an Internet Access which shall not be limited by some blocked ports

They just answered that they do not care.
"Daat geht eis jo naischt un wann dier net den Service vun der Post benotzt"...

What shall I do now?
1. asking my email provider to add and open the SMTP StartTLS service?
2. blame the P&T for their ignorance?

I am sure that many people have this problem...?

Best regards,
Michel
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