[Lilux-help] Cable modems

[Patrick LEMMERS]

Hello,

> My primary concerns are 
> 1) quality of the service (unexplained down time, mail servers down, 
> too many users on one shared segment...) 

Well, until last week's cock-up, I never had to complain about their
service.
Once in a while they have short routing problems, but nothing major.
The only annoying thing is that all their traffic still goes through
Brussels ... and when I open my browser, I end up on google.be ... in
dutch !
 
> 2) does the USB modem that they offer work with linux or would I have
> to go out and get myself a nice little linksys or Cisco router?

The modem they provided me with is equiped with both USB and ethernet:
http://www.terayon.com/tools/static_page/view.html?phase=show&id=1069227110&tool_id=100&cat_id=9.3.2
... and works like a charm.
I was already updating my machines while their technician was still in
my livingroom ... ;-)

At work, we use their service (with fixed IP) for one of our customer
and a Netscreen firewall. Works fine as well.

A+
Patrick